Support

–QUESTIONS AND ANSWERS–

Check out answers to some of the most common questions:

Ask Ubuntu

 

REINSTALLING UBUNTU

If you would like to re-install Ubuntu on your Juno machine, follow these steps:

1. Create a USB Bootloader

Follow this tutorial from the Ubuntu website

2. Adding Juno Computers PPA

Once the installation is complete, launch Terminal from the Applications menu ( Super + t )

Copy & Paste:

(Some distros may require additional packages to be able to install PPA’s – Linux Mint, ElementaryOS, etc)

sudo apt install software-properties-common ca-certificates -y

Then add Juno’s PPA

sudo add-apt-repository ppa:junocomp/juno-apps
sudo apt update

3.1 Installing drivers through the Terminal

sudo apt install juno-installer -y

Then launch the installer from terminal

juno-installer

3.2 Debian Drivers (Tested on Sid only) – Do not add this to Ubuntu

Make sure you have non-free, non-free-firmware & contrib repo enabled first

echo 'deb [trusted=yes] https://deb.junocomputers.com/ /' | sudo tee /etc/apt/sources.list.d/juno-debian.list
sudo apt update
sudo apt install juno-drivers -y 

Nvidia Models

sudo apt install juno-nvidia-drivers -y 

GNOME users need to install and enable appindicators extension for juno-fan-indicator.

sudo apt install gnome-shell-extension-appindicator -y

 

ENCRYPT USER ACCOUNTS

Follow the link below to learn how to encrypt your home folder.

https://www.linuxuprising.com/2018/04/how-to-encrypt-home-folder-in-ubuntu.html

CHANGE ENCRYPTED PASSWORD (FULL DISK)

1. Open Disks (GNOME).

2. Choose/Click on the main physical hard drive in the left panel.

3. Click on the LUKS encrypted partition

4. Click on the edit icon (cogs, gear wheels) and choose “Change Paraphrase”.

UPDATING UBUNTU 20.04 TO 22.04

Please chech the link below for instuctions on how to upgrade to Ubuntu 22.04

https://www.omgubuntu.co.uk/2022/04/how-to-upgrade-to-ubuntu-22-04-lts

Known Issues

Nvidia OnDemand

Known bugs

  • OS won’t boot – stuck at the booting spinning wheel
  • Laggy keyboard and mouse when plugging an external display and closing the laptop lid.

Please switch to Intel or Nvidia GPU instead.

sudo prime-select nvidia (or intel)

STUCK ON BLACK SCREEN ON SUSPEND (UBUNTU 22.04 – NVIDIA 510)

FIXED: Please upgrade clevo-keyboard-controller to 0.1.8 or higher

Currently there’s a suspend bug on Nvidia 510 on GNOME 42 which it gets stuck on a black screen. We are waiting for Nvidia to release a new update that will fix this issue.

https://bugs.launchpad.net/ubuntu/+source/nvidia-graphics-drivers-510/+bug/1970088

 

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