Support

–QUESTIONS AND ANSWERS–

Check out answers to some of the most common questions:

Ask Ubuntu

 

REINSTALLING UBUNTU

If you would like to re-install Ubuntu on your Juno machine, follow these steps:

1. Create a USB Bootloader

Follow this tutorial from the Ubuntu website

2. Adding Juno Computers PPA

Once the installation is complete, launch Terminal from the Applications menu ( Super + t )

Copy & Paste:

(Some distros may require additional packages to be able to install PPA’s – Linux Mint, ElementaryOS, etc)

sudo apt install software-properties-common ca-certificates -y

Then add Juno’s PPA

sudo add-apt-repository ppa:junocomp/juno-apps
sudo apt update

3.1 Installing drivers through the Terminal

** SUPPORT FOR 20.04, 21.10 & 22.04 (testing/unstable) **

sudo apt install juno-installer

Then launch the installer from terminal

juno-installer

Linux Laptops Ubuntu

ENCRYPT USER ACCOUNTS

Follow the link below to learn how to encrypt your home folder.

https://www.linuxuprising.com/2018/04/how-to-encrypt-home-folder-in-ubuntu.html

CHANGE ENCRYPTED PASSWORD (FULL DISK)

1. Open Disks (GNOME).

2. Choose/Click on the main physical hard drive in the left panel.

3. Click on the LUKS encrypted partition

4. Click on the edit icon (cogs, gear wheels) and choose “Change Paraphrase”.

Linux Laptops Ubuntu

CPU TURBO

The Turbo Boost modes designed by Intel and AMD are a way of delivering high performance in burst workloads without running the CPU at a constant high clock.

Disabling this feature will cause the battery to drain slower and have reduce CPU temperatures. By default Turbo is enabled on all of our machines.

Is worth enabling the Turbo when gaming or when using apps that require a lot of CPU power.

Terminal commands:

turbo-on
turbo-off
turbo-stat

Turbo will be enabled again after restarting or powering on the machine.

UPDATING UBUNTU 20.04 TO 22.04

Please chech the link below for instuctions on how to upgrade to Ubuntu 22.04

https://www.omgubuntu.co.uk/2022/04/how-to-upgrade-to-ubuntu-22-04-lts

Known Issues

Stuck on black screen on suspend (Ubuntu 22.04 – Nvidia 510)

Currently there’s a suspend bug on Nvidia 510 on GNOME 42 which it gets stuck on a black screen. We are waiting for Nvidia to release a new update that will fix this issue.

https://bugs.launchpad.net/ubuntu/+source/nvidia-graphics-drivers-510/+bug/1970088

 

Slow keyboard typing on Nvidia Laptops

Since the release of Nvidia RTX 3000 some 11th Gen models are experiencing typing delays. This is cause by the Fan Indicator (GUI) in which we are looking a way to fix it.

A temporary solution is to run the fan drivers deamon only (no indicator). Make sure you have the latest updates of juno-drivers.

sudo apt update
sudo apt dist-upgrade

Then check that you have the latest juno-fan-indicator driver which is 0.2.52.

apt-cache policy juno-fan-indicator

If you do, then open the app Startup Application on GNOME, other distros might be name differently and disable/untick Juno Fan Indicator.

Linux Laptops Ubuntu

Then enable clevo-fancontrol using systemd

sudo systemctl enable clevo-fancontrol.service
sudo systemctl restart clevo-fancontrol.service

Restart the laptop or logout & log back in.

Launch Gnome Usage/System Monitor (other distros might have a different name) and search for fan.

On Gnome Usage you first need to press on the Menu and enable Show All Processes.

Linux Laptops Ubuntu

Please remember to disable Juno Fan Indicator from Startup otherwise it will interfere with clevo-fancontrol.

If you still want to have the temperate icon, then use the following extension

GNOME: Vitals (Temperature ACPI)
Other distros: Psensor (sudo apt install psensor)

 

No audio on Nyx 17″ after suspend

This is a known issue and it should be resolved on Ubuntu 22.04.

To restore audio/sound after suspend close all applications and then open the terminal and type:

pulseaudio -k